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Our experienced concierge team caters to every need to make sure a guest’s stay in Madrid is a memorable one.

Led by Head Concierge Manuel Pizarro, who has looked after guest requests for over 40 years at the hotel and is Villa Magna’s true ‘keeper of the keys,’ our staff will fulfill every wish from booking restaurant reservations to procuring last-minute theater tickets.

For guests who wish to relive the Villa Magna experience once they return home, we offer a selection of products to help recreate those special moments.


For arrival and departure, guests at Villa Magna may reserve a chauffer-driven transfer in a Mercedes S Class.


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